Smokeball Support

Smokeball is a powerful practice management platform designed specifically for small law firms, offering automatic time tracking, document automation, and built in workflows. However, many firms underutilize the platform because they lack the time or expertise to configure and maintain it properly. DocketHire provides virtual assistants who are trained in Smokeball and handle the daily administration that keeps your firm organized and productive.

Our Smokeball trained assistants manage the operational tasks that drive efficiency. They create and update matters, organize documents using Smokeball's folder structures, manage contacts, and ensure your firm's data is accurate and complete. They leverage Smokeball's document automation features to generate forms, letters, and court filings quickly. They also manage your calendar within the platform, entering deadlines, hearings, and appointments so everything is in one place.

Smokeball's automatic time tracking is one of its most valuable features, but it requires proper setup and ongoing management to be effective. DocketHire assistants ensure your activity types are configured correctly, review captured time for accuracy, and prepare invoices based on tracked activity. They generate reports on firm productivity, matter profitability, and staff utilization so you can make data driven decisions about your practice.