Smokeball Support
Virtual assistants trained in Smokeball who manage your matters, documents, and daily operations within the platform.
Smokeball is a powerful practice management platform designed specifically for small law firms, offering automatic time tracking, document automation, and built in workflows. However, many firms underutilize the platform because they lack the time or expertise to configure and maintain it properly. DocketHire provides virtual assistants who are trained in Smokeball and handle the daily administration that keeps your firm organized and productive.
Our Smokeball trained assistants manage the operational tasks that drive efficiency. They create and update matters, organize documents using Smokeball's folder structures, manage contacts, and ensure your firm's data is accurate and complete. They leverage Smokeball's document automation features to generate forms, letters, and court filings quickly. They also manage your calendar within the platform, entering deadlines, hearings, and appointments so everything is in one place.
Smokeball's automatic time tracking is one of its most valuable features, but it requires proper setup and ongoing management to be effective. DocketHire assistants ensure your activity types are configured correctly, review captured time for accuracy, and prepare invoices based on tracked activity. They generate reports on firm productivity, matter profitability, and staff utilization so you can make data driven decisions about your practice.
Key Tasks
- Create and manage matters, contacts, and records in Smokeball
- Organize documents using Smokeball folder structures and templates
- Leverage document automation for forms, letters, and filings
- Manage calendar events, deadlines, and reminders
- Review auto tracked time entries for accuracy and completeness
- Prepare and send client invoices through Smokeball
- Configure matter types, workflows, and custom fields
- Generate productivity and financial reports
- Maintain contact databases and referral source tracking
- Coordinate Smokeball integrations with accounting and payment tools
Tools & Platforms
How It Works
Assess Your Smokeball Setup
We review your configuration and identify ways to improve your workflow.
Assign a Smokeball Specialist
A trained assistant manages daily operations within your Smokeball account.
Maximize Your Investment
We help you use more of Smokeball's features to increase efficiency and profitability.
Related
Get started with Smokeball Support
Get started with a qualified legal virtual assistant today.