Inbox and Email Management
Virtual assistants who triage, organize, and manage your law firm's email so nothing falls through the cracks.
For most attorneys, email is both an essential communication tool and a constant source of distraction. The average lawyer receives dozens or even hundreds of emails each day from clients, opposing counsel, courts, and vendors. Without a system for managing this volume, important messages get buried, deadlines are missed, and client satisfaction suffers. DocketHire provides dedicated virtual assistants who manage your inbox so you can focus on substantive legal work.
Our email management service goes far beyond simple sorting. Your assistant triages incoming messages by urgency and category, drafts routine responses on your behalf, flags items requiring attorney review, and ensures follow ups are sent on time. We create folder structures and labeling systems tailored to your workflow, whether you organize by client, case number, or matter type. The result is a clean, actionable inbox every morning when you sit down to work.
DocketHire assistants are trained in legal confidentiality and understand the sensitivity of attorney client communications. They work within your existing email platform, whether that is Gmail, Outlook, or a system integrated with your case management software. With consistent daily management, you will spend less time on email, respond to clients faster, and never lose track of a critical message again.
Key Tasks
- Triage and categorize incoming emails by urgency and matter
- Draft routine email responses for attorney review and approval
- Flag time sensitive messages and court communications
- Organize inbox with folders, labels, and filters
- Follow up on unanswered emails from clients and opposing counsel
- Unsubscribe from irrelevant mailing lists and reduce inbox clutter
- Forward relevant attachments to case files or document management systems
- Coordinate scheduling requests received via email
- Compile daily email summary reports for attorneys
- Manage shared firm email accounts and distribution lists
Tools & Platforms
How It Works
Audit Your Inbox
We review your current email volume, workflow, and pain points.
Set Up Systems
Your assistant creates organization structures and begins daily management.
Maintain and Refine
We continuously improve processes to keep your inbox clean and responsive.
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Get started with Inbox and Email Management
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